Never miss another lead. 8-second response time, 24/7.
Lead comes in at 7pm. Your team sees it at 9am.
By then, they've already contacted three competitors.
You didn't lose because your product wasn't good enough. You lost because you were asleep.
Here's what happens with inbound leads:
Someone fills out your form. Or texts your business number. Or replies to your marketing email. They're interested. Right now. But your team's in a meeting. Or it's after hours. Or everyone's on other calls. Or it's the weekend.
So that lead waits. Two hours. Six hours. Until Monday morning. And while they're waiting? They're not just sitting there. They're googling your competitors. Filling out other forms. Having other conversations.
The data is brutal: For every hour you wait to respond, your conversion rate drops by 10%. After 24 hours? You've lost 90% of your opportunity.
Your team isn't bad at their job. They're just human. They can't be available every minute of every day. They can't respond in 30 seconds while they're closing another deal. But your leads don't care about your schedule. They want answers now.
How Friyay solves it
We handle every inbound inquiry the moment it arrives. As a service.
- 1Instant engagement8-second average response time. Lead comes in at 2am on Saturday? We respond immediately via SMS. No "we'll get back to you during business hours." No waiting.
- 2Smart qualificationWe don't just say "thanks for your interest." We ask the right questions. Understand what they need. Qualify their readiness. Figure out if they're worth your team's time.
- 3Seamless handoffQualified lead? We route them to your team with full conversation context. "This is David. Interested in commercial security. Budget $50K. Needs quote by Thursday. Ready to talk."
Result: You never lose a lead because they had bad timing.
How this works
Three things happen:
- 1Lead arrives, we respond instantlyForm submission, SMS inquiry, email reply — doesn't matter. We engage immediately via SMS. While they're still on your website. While they're still thinking about you.
- 2We have the qualifying conversationWe ask what they're looking for. What their timeline is. What their budget looks like. All the questions your team would ask, but we do it in real-time while your team is busy or offline.
- 3We route qualified leads with full contextReady to buy? We hand them to your sales team with complete conversation history. Your team picks up mid-conversation, not from scratch. They know exactly what this person needs and whether they're worth pursuing.
Timeline: Day 1 setup. Day 2 we're live, responding to every inquiry instantly.
Who this works for
Industries with high inbound volumes:
- Moving companiesLeads come in all hours, need immediate quotes, comparison shopping multiple providers.
- Service providersEmergency calls, after-hours inquiries, weekend requests when you're closed.
- High-consideration purchasesPeople researching at night, need answers before they move on to the next option.
Any business where leads are time-sensitive. Where speed matters. Where being first to respond means winning the deal.
The economics
- Traditional approachHire staff to cover extended hours. That's either overtime pay or additional headcount. Want 24/7 coverage? You need 3-4 people minimum working shifts. That's $200K+ per year. Or you use an answering service that just takes messages. Which doesn't actually solve the problem.
- Friyay$21K-30K per month depending on volume. 24/7 coverage. Instant response. Intelligent qualification. No shifts to schedule. No overtime to pay.
You already spent money generating those leads. This is about not wasting them.
Common questions
Every hour you wait to respond, you lose 10% of your opportunity.
Every lead that comes in after hours and waits until Monday? You're competing against businesses that responded Saturday night. Every inquiry that sits unanswered for four hours? They've already started conversations with your competitors. Or: we respond in 8 seconds. Qualify them. Hand them to your team ready to close.
Book a demo
See how AI-powered conversations can transform your sales pipeline.